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How Onboarding and Offboarding Employees is Made Easy with an MSP

By: Post on: August 24th, 2017 in Managed Services

During the lifetime of a company, it’s only natural to have employees leave or join the business. But as technology has evolved, there’s more to going and coming than just tidying up the office. When key staff members, especially those who work close to sensitive material like IT infrastructure, are heading out, there’s a process.

For new arrivals, workers have to learn a slew of systems, logins, and procedures to properly integrate with the company’s network. Additionally – depending on what they work on – they must get proper hardware, materials and supplies. Once they’ve successfully been introduced to the network and office, they go through the “onboarding” procedure.

Conversely, when an employee is leaving the organization, all those same logins, credentials and proximities to sensitive info must be removed. You don’t want them to have a key back into the building they don’t work in.

Either way, the task is rather daunting, typically requiring lots of paperwork and tedious security checks. But this isn’t always the case; in fact, with an MSP it’s far easier.

If you didn’t know already, a managed service provider is already incredibly helpful with many business aspects, able to offload various services and responsibilities to their end. The same can be said for onboarding and offboarding.

If your MSP works closely with you in terms of managing intranet, network connections, and security, you have lots of breathing room. This is because the process of introducing or removing workers is handled primarily through them, versus your own process.

For instance, if an employee who worked in IT security is going their separate ways, the MSP can immediately change various security logins, restrict MAC address device access (if using a BYOD or similar policy) and constantly monitor networks for activity after the fact.

MSP’s can also provide a more proactive, nurturing welcome to onboarded employees. While some companies resort to a sort of automated checklist (expectations here, welcome emails there), an MSP has the resources to offer more clearly defined goals to the new worker. This allows them to get a better understanding of what their responsibilities are and creates a clear path to success.

Additionally, as the MSP helps introduce workers into the environment, they can keep tab on metrics of success for better performance. During a new employee’s tenure, there are specific goals an MSP can look for to make sure they’ve been introduced properly.

Ultimately, by assuring the proper introduction of new workers into the various systems a company has in place, you’re assured efficiency and higher productivity in shorter time frames. Along with that, less security risks are posed and assets are protected when knowledgeable staff leave.

Essentially, an MSP can take over the in-depth complexities required for managing the exit or entry of new workers.

You should consider an MSP if you’ve noticed the process has become too onerous for your own staff to handle. Or, if unusual security threats have occurred following the leave of one or several employees. Stratosphere Networks provides managed security solutions that keep your business and its employees secure and safe.  Give us a call at (877)599-3999 or fill out a contact form to speak with an IT professional.

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