How to Evaluate a Cloud OfferingBy: stratnap Post on: June 15th, 2017 in IT Support
Cloud computing and its respective services can offer a host of advantages to companies. From virtualization to data storage, there are plenty of options to streamline productivity. However, as a company seeks vendors and goes through offers, it’s important to understand what areas are crucial.
Evaluating a good cloud offering requires looking through potential deals and services. There are characteristics which make a good cloud service and it’s important to identify them. Check out these major points to help evaluate the quality of a cloud offering.
1. Communication and Response
If utilizing a vendor, part of a successful relationship is how responsive they are. Problems and service issues are likely to occur at some point. Or, you may have questions about scaling resources. Regardless, the time between question and answer should be small.
If, for instance, your business is suffering from downtime, getting a response from the cloud provider is the difference between swift resolution and thousands in lost profit.
Cloud security is currently one of the biggest areas which keeps potential adopters away. And for good reason; vendors or cloud systems host more services and data than traditional methods. Therefore, when looking out a cloud offer, you need to be sure that it’s secure.
If, for instance, your cloud host is compromised because of malware or hackers, what is their response? How do they handle various cyber threats? Only strong reactions are acceptable in those circumstances.
Scaling resources are a major advantage of cloud services – or rather, should be. Your ability to add virtualized resources such as servers, additional emails, software and more are all major components to a good cloud provider. As such, you need to see what kind of scaling resource the service offers, how fast they are deployed and for how much.
Speaking of, you must also carefully consider the types of costs incurred during service. For most organizations, preference of a non-contract service is better, as getting locked down can be pricey and problematic.
It’s your responsibility scope out and keep track of the types of charges incurred. Are they flat, monthly fees? Or, do they scale with resources used? Allotting this amount into your available budget is important, as you don’t want to cancel a service you’re highly dependent on because you were unaware of the total costs.
Other things, like potential regulation fees, licensing and first time charges should also be looked at.
5. Total Service
Lastly, you want a clear, decisive understanding of what the service offers. What resources are you getting? Who has access to the network? Can you add or remove services as time goes on? This, of course, is the core to any decision: know what you’re paying for.
While these five pieces of information seem basic, they’re important questions to ask about any good cloud plan or vendor. Deciding what cloud service is best for the business comes down to unique needs, and if you’re struggling to make a decision, Stratosphere Networks can help. Contact us to speak one on one with our experienced professionals about your secure cloud options today.